| About Us |
For a list of all the ways technology has failed to improve the quality of life, please press three. "We don't use technology to replace customer service." Of course PayvilleUSA is all about cutting edge technology along with a wide range of services tailored to each client's needs. The Payville team will never let go of the idea that customer service is king. Not today's version of customer service: at the end of an exhausting phone call, the person on the other end of the phone reads you a lengthy, disclaimer-filled script and finally asks… “Have I met all your expectations today, Mr. Smith?” That's not our version of customer service. Partnering with Payville USA brings some important benefits to your organization, whether you pay one employee or one thousand. Flexible Payroll Management Options You may key your own payroll from your office PC, over the web, fax your payroll to us, or enjoy the simplicity of calling us with your payroll information each week. You will be assigned a payroll representative who will be familiar with you, your company, the nuances of your payroll and its processing requirements. Concise Easy to Read Reports Your payroll will arrive with employee checks and concise, easy-to-read reports that you have chosen to work best for you. Payville USA's reporting capability allows for very simple or highly sophisticated reports for even the most unique organizations. Cross-year reporting, often needed for Workers' Compensation audits, Paid Time Off tracking, or fiscal year audits, is easily accomplished. If you prefer a paperless solution we can securely transmit your payroll to you electronically: from e-stubs emailed to your employees to all your reports, with several electronic options. This even includes copies to your accountant. Best in Class Technology Payville USA technology was developed as an integrated state-of-the-art Payroll and HR/personnel system. It offers an economical and efficient solution to those whose payroll requirements are the simplest, yet it provides a comprehensive solution of highly integrated payroll and HR/personnel data and technology to those whose needs are more sophisticated. Excellent Customer Service Payville USA judges itself on the level of customer service it offers to clients. Being the largest service bureau is not our goal. Being the best and most responsive is our commitment and promise to you. Although product and service offerings are important, all else is secondary to the service we provide our clients. We listen and respond to your needs, rather than trying to fit a square peg into a round hole. Certified Payroll Professionals Our Certified Payroll Professionals receive the highest level of certification validating their knowledge and expertise. With constant tax and labor law changes in the payroll world the Certified Payroll Professionals in our organization are equipped to ensure your payroll excellence. And so much more Your needs and our solutions don't end when you receive your payroll checks and pass them out to your employees. We offer electronic data interfaces to 401k providers, general ledger packages, workers compensation carriers, your accountant and more. If you need a Section 125 Premium Only Plan, unemployment claims management, or other HR assistance, let us know. We have great solutions for you. We believe that we can offer immediate and long term benefits to you. Partnering with the Payville USA team for payroll processing, data integration, tax management, and HR/personnel solutions will deliver economic and operational efficiencies, and will provide you with ongoing support and expertise as you grow your organization. |